Appointments Information (During COVID)

Appointments

Appointments are available each day from 8am. We are currently operating an on the day appointment system during this time and are unable to pre-book GP appointments in advance.

All appointment requests must be made by telephone. The clinician will assess and manage your medical issues in a telephone appointment. Arrangements to make a face to face assessment at the surgery will be made by that clinician if medically necessary.

Home Visit Requests

Home visiting is at the discretion of the Doctor. The Doctor will decide if your symptoms require a home visit or whether attendance at the surgery is more appropriate.The doctor will always call you before coming out to assess whether it would be more appropriate for a doctor or one of our paramedics to come visit you.

Home visits are for medical reasons, not simply as a matter of convenience.

In the time taken to make one house visit the doctor can see many more patients at the surgery. Please request a visit only if it is absolutely essential.

Requests for home visits should be made early in the day, before 10.30am is preferable.

Cancellation of appointments

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient.

Late arrivals

Please attend your appointment on time. If you are late it may not be possible to see you that day.

Interpreter

If you require an interpreter to attend or be arranged via the telephone to support you when you see your Doctor please notify the receptionist and they will arrange this for you.