Repeat prescription request: up to 5 working days
Acute medications / special request medications: 10 working days
It may then take additional time for your pharmacy to process the prescription.
Please check with them before going to collect it, if you’re unsure.
Please make sure you allow enough time to order your medication
You can’t order medication that you’ve never had before online: please call us to book an appointment to discuss this
If you need medication regularly, you can get a repeat prescription after discussing it with a GP. You can then order this medication without an appointment by:
- ordering online below
- visiting your pharmacist
You can also order ‘acute medications‘ or ‘special request medications‘ via the online form or at your local pharmacy. These are medicines that you might have used before, but which have not been added to your repeat prescription requests – generally, this is because their use needs to be closely monitored by a doctor. Examples include many anti-depressants, medicines that can be addictive, or medicines that are subject to legal or clinical restrictions.
- If you tell us which local pharmacy you use we’ll send your prescriptions there, so you can collect it from them.
- Please check your prescription for any notes sent by the GP. If they’ve asked you to book a medication review with us please call us to book an appointment as soon as possible – don’t wait until your medication is about to run out.
- If you asked for a mixture of repeat and acute medications, we’ll process the repeat ones and send them to the pharmacy first, so you get them as quickly as possible. Prescription for acute medications will be sent on afterwards.
When you’re discharged from hospital, you should normally receive five days supply of medication.
If the hospital asks you to hand in any letters or requests to us, please use upload them at the link below:
Hospital requests for change of medication will be checked by the GP first, and if needed your doctor will give you a prescription.