Prescriptions – order online

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Due to COVID-19 and the challenges this places on the clinical team, repeat prescription requests might take longer than normal. Please make sure you allow enough time to order your medication.

If you need medication regularly, you can agree a repeat description after discussing it with a GP. You can then order regular medication, without an appointment. You can also make the request through your local pharmacy. You can request other medication, but you may need to make an appointment to discuss your request with a GP first.

Please order online rather than calling us: this means we can process your request more quickly and keeps our phone line free for people who need to make appointments.

Timeframes

At busy times repeat prescriptions may take longer, but in general:

5 working days to reach the pharmacy: standard repeat prescription requests which don’t need to be reviewed by a doctor

10 working days to reach the pharmacy: repeat prescriptions for certain medications, which need to be reviewed by a doctor

Hospital requests

When you’re discharged from hospital, you should normally receive five days supply of medication.

If the hospital asks you to hand in any letters or requests to us, please use upload them at the link below:

Hospital requests for change of medication will be checked by the GP first, and if needed your doctor will give you a prescription.