We’re pleased to report that our 2021 recruitment drive is progressing well, with two new GPs, two nurse practitioners and two new call handlers joining the surgery since the start of the year – with a further GP due to join the surgery in the summer, and two GPs due to return from maternity leave.
Recruitment for one further GP is ongoing, with a fresh recruitment push due to launch shortly, to coincide with new GPs entering the workplace, as their training comes to an end.
This is widely recognised to be a challenging time to recruit GPs, with more GPs leaving the Scottish workforce each year than new GPs entering it.
So given this, we’re especially delighted to welcome our two new GPs to the Practice. Dr Maeve Chestnutt joined us from the Forth Valley Practice in March after relocating to East Lothian, and Dr Michael Slowey has joined us this week from a Practice in Sussex. We hope our patients join with us in welcoming them both to Musselburgh, and agree that this is excellent news.
We’d also like to extend warm congratulations to Dr Kitto, a longstanding GP at Riverside who now joins Dr Fairclough, Dr Cameron and Dr Stenke as a GP Partner here.
We’ve had great support from a wonderful team of locums while we’ve had these recruitment gaps to fill, and we’ll always need to call on the expertise of locum GPs if any of our GP team are away due to annual leave, maternity leave or illness, for example.
Theirs aren’t the only new faces at the Practice this year. Senior Nurse Practitioner Chris Gent has joined us as Clinical Manager from NHS 24, bringing his considerable clinical and operational experience to Riverside, along with Nurse Practitioner Sarah Miller. NHS 24 are of course real experts in how to best manage large call volumes and assessing patients to make sure they get appropriate, timely care. So we can’t think of any better people to join our team in this respect.
With support from our experienced Reception team, Chris and Sarah are starting to build an in-house triage team, to help us best assess and manage the large number of calls we receive each day, so our patients can get the right care, in the right place, from the right person, at a clinically appropriate time – whether that be one of our GPs, specialist nurses, specialist paramedic or another healthcare professional such as a physiotherapist, mental health specialist or pharmacist.
Finally, we’re so pleased to welcome a further two new call handlers to our Reception team, with more to follow shortly. Being a GP Receptionist is such a challenging role, requiring a deep knowledge of how the surgery works, as well as calmness under pressure, and outstanding customer service skills. We know our two new recruits are going to make a great contribution to our now 12-strong Reception team.