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Patient Services: your feedback

We’re currently trialling Patient Services, to give people who are able to book appointments online an opportunity to do so. We hope this brings a better experience and increased convenience for these patients.

We know that not all patients can or want to go online to book an appointment though – so we’ll reserve an appropriate amount of 7-day advance GP appointments each day that people can book by calling the Practice.

We hope that if some patients book online, this will help to free up our busy phoneline and improve access for patients who are less able to use online services.

Please take a moment to share your thoughts about Patient Services – please note that the Practice is unable to make adjustments to how the Patient Services website itself looks or works.

Patient Services feedback form
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
I found it easy to sign up for a Patient Services account
If appointments were showing as available, I found the process of booking one easy
I understood how I could cancel an appointment I booked online
I understood how I could update my contact details online
The information about what I COULD and COULDN’T book an appointment online for was clear
The information about WHO can book appointments online (and who can’t) was clear
I like being able to book 7-day advance face-to-face GP appointments online
0 of 200 max words