Call 0300 790 6292 (Mon-Fri 9am-4pm) to book an appointment.
If you’re feeling anxious, depressed or have other worries about your mental health, call the health board’s CWIC Mental Health Service to book an appointment with a mental health professional. To read more about a separate counselling service for people who are deaf or hard of hearing click here.
You don’t need a referral from a GP or other health professional before you call. It’s for anyone aged 17 years 9 months and over.
The CWIC Mental Health Service work closely with us, other mental health services and third sector organisations to help you get the right support for your needs.
The team will take your details and book you an initial 30 minute appointment with mental health professional. Appointments can be by phone, NearMe video consultation or face-to-face (restrictions permitting) at either the Musselburgh Primary Care Centre or East Lothian Community Hospital, Haddington.
They’ll then assess you over the phone, provide help and support and sometimes a referral on to other services.
This service is not for:
- children and young people: please see this list of organisations who can help, including details about East Lothian Council’s Single Point of Access service – the first step to take for mental health concerns for children and young people
- people already being seen regularly by a Community Mental Health Nurse in the Community Mental Health Team
- people who are experiencing a mental health emergency — please phone your GP or access emergency mental health support immediately, if this is the case for you.
- This service can’t prescribe medication, however can liaise with us about it
See our support services page for other mental health support
If you’d like to express concerns about any hospital or local health board run services, including CWIC, CWIC Mental Health, the MSK Line or CTAC community nursing, please direct these to the NHS Lothian Patient Experience team rather than to Riverside. Thank you.