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Thank you for sending us a paperwork request

We’ve received your request safely.

What happens next?

Our medical secretary will call or text you when your paperwork is ready to collect, please wait until you hear from us.

If there will be a fee for your paperwork, our medical secretary will call you to let you know, before we start processing your request. Our medical secretary will also contact you to arrange a medical assessment, if this is needed to complete the paperwork request.

How long will my request take?

Medical summaries and immunisation records will generally take around 5-7 working days.

In general most other paperwork requests take up to 14 working days. At busy times it may take longer as we need to balance the need for GPs to complete paperwork, with the need for them to provide medical care.

If you requested a full set of medical records, this can take up to 4-6 weeks as we have to print each digital item individually. If you have paper notes too we have to order these, then photocopy each item.