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We’d like your feedback on our new text message reminders – thank you for taking the time to fill in this feedback form.

We hope text message reminders will help reduce the number of missed appointments at the Practice and offer patients an easier way to cancel appointments – so the appointment can be offered to someone else.

SMS feedback
Have you received a text message appointment reminder?
This form is only to gather feedback from patients registered at Riverside Medical Practice, about our new text message appointment reminders. If you haven’t received a text message appointment reminder, please don’t continue filling in this form.
Please use format day/month/year e.g. 12/05/1979
Was the appointment text reminder helpful?
0 of 150 max characters
Was it clear how to cancel the appointment, if you didn’t need it any more?
0 of 120 max characters
Was the text message sent to your preferred mobile number?
0 of 120 max characters

If you’d prefer that we didn’t send you text messages please call or email us to let us know. Please be aware that this means the Practice wouldn’t be able to send you any text messages at all – which would include appointment reminders, and may include invitations to health checks, information about results, and any other messages from doctors, nurses and our Reception team.

This form collects your name, date of birth, email, other personal information and medical details. This is to confirm you are registered with the practice, to allow the practice team to contact you and also to update your medical records held by the practice and our partners in the NHS. Please read our Privacy Policy to discover how we protect and manage your submitted data.