The Practice
Appointments and enquiries (Mon-Fri 8am-6pm) 0300 790 6266
- Call from 8am: for a GP appointment (including medication reviews) or an appointment with the CWIC team.
- Call after 10am: for all other matters, including nurse appointments, blood tests, test results, prescription queries and all other enquiries.
Email us
[email protected]
Please read the below to see if your query is one we can help with by email – if it isn’t, we unfortunately won’t be able to respond. Please be aware that it may take up to 5 days for us to respond to your email. This inbox isn’t continuously monitored.
This email address can’t be used
– to make or amend appointments – please call us on 0300 790 6266
– to give medical advice – please call 999 in an emergency or 111 if the Practice is closed, you have a minor injury or think you may need to go to A&E
– to get test results – please call us after 10am, 10 days after you had the test – unless you’ve heard from us before then
– to request prescriptions – please use our order form
– to register with us – please go to our registration page
– to make a formal complaint – find details about how to do this here. If your concern is about a hospital or local health board-run service including CTAC, CWIC, CWIC mental health or the MSK line please contact the NHS Patient Experience team.
It can be used
– for general enquiries
– for media enquiries
– to cancel appointments
– to send hospital letters to us
– to follow up on prescriptions which are overdue only (click here to see expected timelines) or incorrect
– to request a GP letter for any purpose (fees may apply)
– to request a medical summary
To request a GP letter or medical summary you need to attach a letter to your email which includes your name, address, date or birth and signature.
Call other health services direct
All services are based in Musselburgh Primary Care Centre
CWIC mental health team Mon – Fri 9am – 4pm 01620 642 963 | |
MSK team (investigation, diagnosis and treatment for joint, muscle and bone issues) Phoneline open Mon – Fri 9 – 11.30am 0300 369 0680 | |
Minor injuries unit & A&E triage (24/7) 111 | |
Community treatment & care team (click for hours and services offered) 0131 446 4227 | |
Midwife To book your initial booking appointment, call Centralised Booking on 0131 536 2009. To contact a midwife after this, call the Community Midwife Team on 01620 642 707. | |
Roodlands X-ray 01620 642 732 | |
Outpatient department 0131 446 4152 | |
Dental 0131 446 4000 | |
Podiatry 0131 536 1627 |
Community staff
District nurses 0131 446 4205 | |
Health visitors 0131 446 4213 |
Feedback and complaints
We take all complaints extremely seriously. Please visit the complaints page on our website to find out how to submit a complaint. If your concern is about a local health board-run service including CTAC, CWIC, CWIC mental health or the MSK line please contact the NHS Patient Experience team.