The Practice
Appointments and enquiries (Mon-Fri 8am-6pm) 0300 790 6266
- Call from 8am: for a GP appointment (including medication reviews) or an appointment with the CWIC team.
- Call after 10am: for all other matters, including nurse appointments, blood tests, test results, prescription queries and all other enquiries.
Email us
[email protected]
Please read the below to see if your query is one we can help with by email – if it isn’t, we unfortunately won’t be able to respond. Please be aware that it may take up to 5 days for us to respond to your email. This inbox isn’t continuously monitored.
This email address can’t be used
– to make or amend appointments – please call us on 0300 790 6266
– to give medical advice – please call 999 in an emergency or 111 if the Practice is closed, you have a minor injury or think you may need to go to A&E
– to get test results – please call us after 10am, 10 days after you had the test – unless you’ve heard from us before then
– to request prescriptions – please use our order form
– to register with us – please go to our registration page
– to make a formal complaint – find details about how to do this here. If your concern is about a hospital or local health board-run service including CTAC, CWIC, CWIC mental health or the MSK line please contact the NHS Patient Experience team.
It can be used
– for general enquiries
– for media enquiries
– to cancel appointments
– to send hospital letters to us
– to follow up on prescriptions which are overdue only (click here to see expected timelines) or incorrect
– to request a GP letter for any purpose (fees may apply)
– to request a medical summary
To request a GP letter or medical summary you need to attach a letter to your email which includes your name, address, date or birth and signature.
Call other health services direct
All services are based in Musselburgh Primary Care Centre
| CWIC mental health team Mon – Fri 9am – 4pm 01620 642 963 | |
| MSK team (investigation, diagnosis and treatment for joint, muscle and bone issues) Phoneline open Mon – Fri 9 – 11.30am 0300 369 0680 | |
| Minor injuries unit & A&E triage (24/7) 111 | |
| Community treatment & care team (click for hours and services offered) 0131 446 4227 | |
| Midwife To book your initial booking appointment, call Centralised Booking on 0131 536 2009. To contact a midwife after this, call the Community Midwife Team on 01620 642 707. | |
| Roodlands X-ray 01620 642 732 | |
| Outpatient department 0131 446 4152 | |
| Dental 0131 446 4000 | |
| Podiatry 0131 536 1627 |
Community staff
| District nurses 0131 446 4205 | |
| Health visitors 0131 446 4213 |
Feedback and complaints
We take all complaints extremely seriously. Please visit the complaints page on our website to find out how to submit a complaint. If your concern is about a local health board-run service including CTAC, CWIC, CWIC mental health or the MSK line please contact the NHS Patient Experience team.