Practice phoneline | 0300 790 6266 Mon-Fri 8am-6pm | Appointments information |
CWIC Direct phoneline | 0300 790 6292 Mon-Fri 8.30-10.30am | Appointments information |
Out of hours | Call NHS 24 on 111 | Outside of Practice opening hours (which are Mon-Fri 8am-6pm) |
Emergencies | 999 or A&E | For life-threatening emergencies |
Minor injuries | Call NHS 24 on 111 | 24 hours a day |
Practice email | [email protected] | It may take up to 5 days for us to respond to emails. Our inbox isn’t continuously monitored. We can’t accept any of the below via email – we’re sorry but we won’t be able to reply if you do email us about these things. |
We can’t respond to emails about …
Booking or amending appointments – unless you have an issue such as hearing loss
Requests for advice about symptoms
Sicklines – please book an appointment or use our online form
Test results – please call for results after 10am (10 days after the test)
Prescriptions – please request these via our online request form or at your pharmacy
Other health services
You can call these services direct without calling us first. However for CTACS please click here to see which CTACS services you can self-refer to and which need a referral first.
CWIC Direct (same-day appointments) Mon-Fri 8.30-10.30am Appointments available throughout the day | 0300 790 6292 For all new symptoms and flare-up of existing conditions |
CWIC Mental Health Mon – Fri 9am – 4pm | 0300 790 6292 |
MSK Line Phoneline open Mon – Fri 9 – 11.30am Appointments available at other times | 0300 369 0680 Investigation, diagnosis and treatment for joint, muscle and bone issues |
NHS 24 | 111 Call 24 hours a day for minor injuries and if you need urgent care Call for medical assistance when the Practice is closed |
CTACS – Community Treatment & Care Service Phoneline open Monday-Friday 9am-4pm Appointments available Monday-Friday 8am-5pm | 0300 790 6292 Community nursing including wound care and B12 injections Click to see all CTACS services |
Midwives | 0131 536 2009 Centralised Booking (for first appointments) 01620 642 707 Community Midwives (for later appointments) |
District nurses | 0131 446 4205 |
Health visitors | 0131 446 4213 |
Roodlands X-ray | 01620 642 732 |
Outpatient department | 0131 446 4152 |
Dental | 0131 446 4000 |
Podiatry | 0131 536 1627 |
Feedback and complaints
We welcome your feedback. Go to our feedback page to find out how to share this, including formal complaints.
If your concern is about a local health board-run service including CWIC Direct, CTAC, CWIC, CWIC Mental Health or the MSK Line please instead contact the NHS Patient Experience team.
Where we are
Riverside Medical Practice
Musselburgh Primary Care Centre
Inveresk Rd
Musselburgh
EH21 7BP