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Complaints Handling Form

Your feedback about how we managed your complaint is important to us, and will help us to make improvements in the way we manage complaints in the future. We aren’t able to respond to feedback about our complaints handling process sent in through this form, but all responses will be reviewed and considered carefully. Thank you for your help. 

Complaints Handling form
Here are some general questions about your experience of our complaints process.
Strongly agree
Disagree
Neutral
Disagree
Strongly disagree
It was easy for me to make a complaint
The information the Practice gives about how to make a complaint is clear and accessible
The Practice responded to me in a timely way
I felt that the Practice listened to and understood my concern
I felt that the Practice was able to resolve my complaint – or if they weren’t able to, they explained why
I felt that the Practice was able to resolve my complaint – or if they weren’t able to, they explained why
I felt that the Practice was able to resolve my complaint – or if they weren’t able to, they explained why
I felt that the Practice was able to resolve my complaint – or if they weren’t able to, they explained why
The next steps I could take if I wasn’t happy with the Practice’s response were clear
The next steps I could take if I wasn’t happy with the Practice’s response were clear
The next steps I could take if I wasn’t happy with the Practice’s response were clear
The next steps I could take if I wasn’t happy with the Practice’s response were clear

Privacy Policy

This form collects your email, other personal information and medical details. Please read our Privacy Policy to discover how we protect and manage your submitted data.

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